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How Can We Help Today?

Owned and operated by EZYLivingCo, we're happy to answer questions about robotic mowers, pool systems, outdoor kitchens, and more.

We typically respond within 24 hours
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Email
support@ezylivingco.com
Within 24 hours
Phone
888-999-0624
Monday to Friday, 8 AM - 5 PM PST
Live Chat
Chat with our team during business hours
Quick replies
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days. We offer Free shipping on orders over $100 in the lower 48 Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your package in real time. If you have not received your tracking details within 3 business days, send us a message and we will look into it.

What is your return policy?

We offer 30-Day Returns on eligible items. If something is not the right fit for your outdoor space, start a return through our Return Policy page or contact our support team for guidance.

Can I exchange an item for a different model?

Exchanges are handled through our returns process. Simply initiate a 30-Day Returns and place a new order for the model you prefer. Our team can walk you through each step.

How do I choose the right robotic lawn mower for my yard?

Yard size, slope, and terrain complexity all matter when selecting a robotic mower. Check each product page for recommended coverage areas, or contact us with your yard dimensions and we will help match you to the right model.

Are your outdoor kitchens and heating systems weather resistant?

Our outdoor kitchens and heating systems are designed to handle the elements, built with materials suited for year-round outdoor use. We also carry weather-resistant covers to help extend the life of your setup between seasons.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Robotic Mowers and Smart Lighting
Outdoor Kitchens and Heating
Pool Systems and Covers
Returns or Exchanges
Availability

Business Hours

Monday to Friday 8:00 AM - 5:00 PM PST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response

Most inquiries receive a thoughtful reply within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption.

30-Day Returns

Not the right fit for your space? Return eligible items within 30 days per our Return Policy.

Free Continental Shipping

Free shipping on orders over $100 in the lower 48 Within the Continental U.S. (Excludes AK/HI), with no order minimum.